Vodacom Fibre - What a disappointment

The service received from Vodacom (fibre) is nothing short of shocking. I believe Vodacom is aware of the bad and unreliable service (must have received many complaints), but choose to ignore it and do nothing. If some areas have poor coverage, it surely is their responsibility to be honest and tell the client so. I have asked many times WHY they must reboot my rooter at their end so often? Is it poor quality equipment? Now that I try to cancel the service, I cannot get any response. To be sure I will receive a request for payment pronto if I withhold payment. Unfortunately my cellular phone contract is also with Vodacom. Think very carefully before you appoint them as your fibre service provider