Vodacom fibre - Vumatel

Very poor and unprofessional service provider. I ordered fibre in July 2025 and the installation did not take place so I then requested for a refund.I was promised a refund but it's now 2026 and have not received favourable outcome. I spoke to various agents everyday who simply refer me to other departments back and forth, it is highly frustrating because this matter is being unneccesarily prolonged. I have paid for a service that I never received, this is totally unfair and what is more dissapointing is that I am not receiving any feedback from Vodacom. The agents put a lot of effort in convincing you to purchase their services but now when it comes to a refund, they conveniently do not respond. I do not recommend this service provider to any one , I suggest you find a way to pay only after you have actually received the product.