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Aadil D

1 reviews | Active since Sept 2015

21 Aug 2025, 14:00

Vodacom fibre very unreliable

Vodacom fibre is very unreliable, don't have internet for the third time in the past 2 months.

0
Replies (4)
Vodacom
Vodacom's reply21 Aug 2025, 14:06
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 

Vodacom
Vodacom's reply21 Aug 2025, 14:06
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 

Vodacom
Vodacom's reply21 Aug 2025, 14:07
Official
 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards, 
Vodacom Consumer Website Team 
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Aadil D's update21 Aug 2025, 14:29
Reviewer Update
How long is 'shortly? Last time I had to wait 3 days for the phone call

Also it took almost a week to resolve but I was not refunded for down time, was only told that I'd have to pay R3k to cancel if I'm not happy with the lack of service provided.