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Aadil D
1 reviews | Active since Sept 2015
21 Aug 2025, 14:00
Vodacom fibre very unreliable
Vodacom fibre is very unreliable, don't have internet for the third time in the past 2 months.
Helpful (0)
Replies (4)0
Replies (4)Vodacom's replyOfficial
21 Aug 2025, 14:06 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2025, 14:06
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Aug 2025, 14:06 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2025, 14:06
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Aug 2025, 14:07 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2025, 14:07
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
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Aadil D's updateReviewer Update
21 Aug 2025, 14:29How long is 'shortly? Last time I had to wait 3 days for the phone call
Also it took almost a week to resolve but I was not refunded for down time, was only told that I'd have to pay R3k to cancel if I'm not happy with the lack of service provided.
Also it took almost a week to resolve but I was not refunded for down time, was only told that I'd have to pay R3k to cancel if I'm not happy with the lack of service provided.
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Aadil D's update21 Aug 2025, 14:29
Reviewer Update
How long is 'shortly? Last time I had to wait 3 days for the phone call
Also it took almost a week to resolve but I was not refunded for down time, was only told that I'd have to pay R3k to cancel if I'm not happy with the lack of service provided.
Also it took almost a week to resolve but I was not refunded for down time, was only told that I'd have to pay R3k to cancel if I'm not happy with the lack of service provided.
