Vodacom fibre very poor service Unhappy Client (6 Months) Unresolved Issue!!!!

Hi, i am a very Unhappy Vodacom Fibre Client I installed fibre with vodacom at my adress in April 2023, I then moved to the house next door on another property in September 2023 I then booked a relocation from house A to house B ( these houses is not the same properties its completely 2 different houses, my neighbour called me and informed me that vodacom was at their house installing fibre again in my previous house, I called vodacom they came 3 days later and did the relocation at my new house. I went to vodacom and they insured me i wont be billed with any costs, just to find at the end of september i got double billed for 2 houses the neighbours and my own house. i called them and explained the situation, 2 days later they cut off my fibre, i spoke to over 25 agents no one could understand the situation, they then send me a credit note of only R500 Okt month, Nov, dec 2023, Jan & Feb 2024 the same happened they are not removing the neighbours fibre from my account, currently my account is R4000 they disconnected my fibre, i asked for a manager to please call me and make contact with me all the agents reply was: they cant connect me with a manager (Managers does not connect with clients directly) The last agent Byron said he will send me a ticket number & Get back to me within 7 days it's now daY 20 and still no feedback, please advise what i can do in this situation, i am so frustrated and dissapointed #Vodacomfibre #poorservice # unhappyclient