ZH
Zain H
1 reviews | Active since Mar 2015
31 Jul 2021, 15:06
Vodacom Fibre - very poor service along with Vumatel
Vodacom Fibre, very poor service, they keep telling Vumatel to fix the problem who come out and do patch jobs, this is the 3rd time my Fibre is down within 1 week! New SR: SR*** previous SR: SR*** - logged on 26-Jul-2021 SR*** - logged on 29-Jul-2021
Very bad service...this makes me want to shift my providers.
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Vodacom's replyOfficial
31 Jul 2021, 16:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Jul 2021, 16:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team