mW
martin W

1 reviews | Active since May 2014

17 Sept 2020, 16:04

Vodacom Fibre - Useless ********

I moved out of my place in July 2020 and requested a transfer of ownership of my Vodacom Fibre contract. I sent through all documents on the 15th of July 2020 and have been following up ever since on a weekly basis.

It is now 2 months later and I am paying for a service which I do not use because Vodacom (as always) is so useless.

Each time I phone they tell me I cant speak to a supervisor and they will phone my back with feedback. Two whole months and I am not getting any feedback.

The agent assigned to the query simply just refuses to answer emails Libo Saula you are useless!!!!!!!!!!!!!!!!

I strongly suggest you do not ever in your life get Vodacom Fibre because they are useless in customer service.

I have Rain now and I do not have any trouble, you can support them anytime.

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