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Charl C
1 reviews | Active since Jun 2020
07 Oct 2021, 19:40
Vodacom Fibre Useless exercise
I Ordered Vodacom Fibre after Fibre was Active for more than a Week in My area.They delivered a Lte Router- No Fibre.I cancelled after a couple of emails,Calls and whattsups.They charged Me R2300 for a Product I did not order.They send Me exactly The same Router without a Simcard and USB.Its been months without Fibre.
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Replies (2)
Vodacom's replyOfficial
08 Oct 2021, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2021, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
08 Oct 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Oct 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team