Vodacom Fibre useless
I have been trying to get Vodacom Fibre through a Frogfoot fibre connection since 1st February 2022. After 6 months of waiting still no internet. SO*** The external Vodacom contractors sitting in Cape Town working the help line make promises and have yet to deliver.
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Vodacom's replyOfficial
18 Aug 2022, 12:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Aug 2022, 12:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
20 Aug 2022, 10:21No one at Voacom has contacted me yet.
I still have no internet connection. The Cape Town based external contractors servicing the Vodacom call centre are useless when it comes to resolving problems.
I still have no internet connection. The Cape Town based external contractors servicing the Vodacom call centre are useless when it comes to resolving problems.
's update20 Aug 2022, 10:21
Reviewer Update
No one at Voacom has contacted me yet.
I still have no internet connection. The Cape Town based external contractors servicing the Vodacom call centre are useless when it comes to resolving problems.
I still have no internet connection. The Cape Town based external contractors servicing the Vodacom call centre are useless when it comes to resolving problems.