MN
Maryna N

1 reviews | Active since Aug 2022

27 Aug 2022, 22:29

Vodacom Fibre Useless

I would give minus 5 stars if I could! Ordered the fiber online, waited three weeks for installation, had to take time off from work on three occasions. Finally installation was done on 17 August 2022. It has now been ten days already and the line has still not been activated. Each time a different excuse. Never a solution. In the meantime I cancelled my previous network as I assumed it takes approximately 48 hours for activation. Now I have no connectivity at al!l

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Replies (1)
Vodacom
Vodacom's reply28 Aug 2022, 20:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team