BK
Braam K
1 reviews | Active since Mar 2020
09 Apr 2022, 11:00
Vodacom Fibre useless
Vodacom Fibre close installation tickets 3 working days after it has been logged and not resolved, leaving customers in the dark because they dont even have the decency to communicate to anyone. They cant manage their installers to get ETA and expect me as a customer to log tickets every time.
I am really disappointed and frustrated with you Vodacom! Big companies like you feel nothing for your customers sucking our pockets empty for you to make billions every year!
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Replies (1)Vodacom's replyOfficial
10 Apr 2022, 11:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2022, 11:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
