Vodacom Fibre USELESS

So tired of Vodacom Fibre - I don't even have the energy to type this review out. The only reason I am is in the hopes that SOMEONE picks it up and actually helps me out.

We've had connectivity issues since APRIL 2020 with the 2.4G network disappearing and the 5G network being the only one available. It's unstable and not all devices pick it up.

What's more is NO ONE can pick up our router at customer care or tech support. Someone even asked me if we plugged in a different router? ITS THE SAME ROUTER THEY INSTALLED THEMSELVES.

Eventually after hounding for months, technicians were finally sit out in OCTOBER!!!! And surprise surprise NOTHING was resolved.

I can't contact customer care because no one can pick up the router and no one seems to want to help us solve this problem.

So here I sit, working from home, with a ****ty network with a ****ty customer services, stuck paying R1100 EVERY MONTH.

And you'd think the solution was simple: replace the damn router. But heaven help you ask anyone that, that's not a solution. So then WHAT IS THE SOLUTION.

I'm exhausted.