JK
Johan K

1 reviews | Active since Nov 2022

15 Nov 2022, 11:44

Vodacom Fibre useless!

Vodacom upgrades my package and then someone clever at Vodacom logs a new service order with Vumatel after there is a an already installed, worked order and now my internet has been cut off since 11 November! 24 - 48 hour response. Worst thing is that this is a 24-month contract otherwise I would have f*** off to another service provider with competent staff and systems. You think they understand what they are doing. I sincerely encourage anyone reading these reviews, DO NOT MAKE USE OF VODACOM FIBRE!!!!!

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2022, 12:19
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team