Vodacom Fibre - Useless

Vodacom Fibre, an absolute mes!

Since January 2019 line speeds are up and down the whole time...

They finally came out on 30th of January 2019(a full month later) to acertain the problem...

Fibre was working, BUT the router not...

So

They changed it... to abrand new Nokia router.

It is now 19 February 2019 and it is still not working.

NO one can get Vodacom to speak to Nokia to get the router setting uploaded remotely!

I have phoned numerous times, with the same response “We have escalated your request”

I then asked for a cancellation... Because why pay for something, that you don’t have...

I have to give them 30 days notice...

So I am stuck with Vodacom’s inability to resolve a simple Router Configuration.

Vodacom Fibre - Stay Away!!!!

Alberton