ZH
ZILMA H
1 reviews | Active since Feb 2016
31 Aug 2020, 18:13
Vodacom fibre upload speed
I am honestly not having the best ecperience with Vodacom. One issue after another. Can you please rectify the situation. I signed up for fibre. Now after all the hassles, it has been activated. However, I have signed up for a 20/20 mb line. I am only getting 20 down and 2mb up. I have phoned twice today and held on for 20 mimutes. It is not resolved.
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Replies (2)
Vodacom's replyOfficial
01 Sept 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ZH
ZILMA H's updateReviewer Update
14 Sept 2020, 18:45Thank you. It has been resolved
ZH
ZILMA H's update14 Sept 2020, 18:45
Reviewer Update
Thank you. It has been resolved