Vodacom Fibre ... unstable and no service what so ever ... dont bother.

So ... it has been 2 and a half months, and still nobody upgraded my internet line, this is poor vodacom. i have a fibre line from you .. and all i asked is that you upgrade my line to a 200 cap, i cant phone you because i sit on the line for 2 hours with no one picking up, and when i spam your facebook, i get a reply to email a address ... and nothing ... so this is me saying do not bother with vodacom fibre, the internet is unstable and the service is poor. So vodacom ... PHONE ME BACK !!!!!