PP
Phillip P
1 reviews | Active since Dec 2012
25 Aug 2020, 11:23
VODACOM FIBRE UNRELIABLE
Supposedly reliable Vodacom fibre line always troubling and now down for 3 days. Given reference SR***. Employee by name of Donald Ngonidzashe Musemwa simply closed my request and left it at that. Vodacom fibre has too many outages/breakdowns. Causes me to wonder what direction Vodacom is heading when there is competition all around.
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Vodacom's replyOfficial
25 Aug 2020, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Aug 2020, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team