VODACOM FIBRE UNHELPFULL

SR*** Fibre's been offline for a week. Logged a service request and.......nothing, If I try to follow up or complain I get kindly told to be patient. This is not acceptable, this connection secures a large amount of my income. Once this contract ezpires it will not be renewed. Vodacom will charhe you prorata for days of month where the connection started mid month, but they will never refund for when they couldnt deliver.

My take is that Vodacom has tooany customers and too little staff.