VODACOM FIBRE - unfair and inhumane tratement to their customers

Still awaiting since the 19th of December!!!!

I am utterly disgusted by the poor regard vodacom places on their customers. Yet more broken promises.

1. Vodacom responses on social media that they will call me back afyer my complaint but more than a week later and no communication has been recieved. 2. When i emailed the vcontractor for feedback, they confirmed that a tech will be at my property today at 3pm....this was confirmed this morning but still no tech has arrived. Does vodacom expect their payong customers to put their lives on hold and wait for a tech that does not keep to an appointment. Since the 19th of December, there has been broken promises after broken promises. The forst 2 calls logged on the 19th December were closed by Vodacom after i took to hello peter and social media. Also all my calls were recorded as evidence of poor promises which was clearly delay tactics because of their poor management and processes to deliver a service that is paid before... it goes without saying thaty debit order went of without any hiccup for the month. Although I am without fibre connection frkm the 19th of December 2022.

How long does a customer expect to put their life on hold waiting for a tech to an appointment.

This is not a customer should be treated. It is utterly unfair treatment and INHUMANE.