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Nombulelo M
1 reviews | Active since Jul 2020
03 Jun 2023, 10:51
Vodacom Fibre under Metro Fibre
Such a horrible experience my Metro Fibre line was activated and worked fine for two weeks and suddenly vodacom decided to cancel my line and to get it up and running again has been an absolute nightmare been sent pillar to post have called every customer service line you can think
Only been given a reference number SR***
At this point I regret opening a Fibre account under Vodacom
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
03 Jun 2023, 11:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2023, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nombulelo M's updateReviewer Update
07 Jun 2023, 12:01Hi it’s officially a week and still no active line just a bunch of calls and false estimates beyond inconvenienced
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Nombulelo M's update07 Jun 2023, 12:01
Reviewer Update
Hi it’s officially a week and still no active line just a bunch of calls and false estimates beyond inconvenienced
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Nombulelo M's updateReviewer Update
09 Jun 2023, 09:38Hello thank you for your response
That is correct this was concluded prior to my second response
That is correct this was concluded prior to my second response
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Nombulelo M's update09 Jun 2023, 09:38
Reviewer Update
Hello thank you for your response
That is correct this was concluded prior to my second response
That is correct this was concluded prior to my second response