GL
Gugu L
1 reviews | Active since May 2018
01 Mar 2024, 18:18
Vodacom Fibre ( Uncapped) not working for 3 weeks!!!!
I have uncapped wifi, but has been giving problems for the last 3 weeks. 2 of those weeks I was not home, but those left told me there was a problem. I reported the issue with Vodacom Fibre on the 23rd of February 2024. I called for feedback on the 28th of Feb 2024. The issue Is still not resolved and I am having to buy data and still pay for the Fibre. Service request SR***
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Vodacom's replyOfficial
03 Mar 2024, 23:26 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2024, 23:26
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team