VODACOM FIBRE *****ULENT ****!!!!!

I have been handed over to debt collectors for something I have NEVER used. It 2021 Oct / Nov Octotel reps were advertising Fibre outside my complex and it was with vodacom, month to month contract! I received a router with LTE which could be used when there was allegedly loadshedding, yet the router needs to be plugged in the wall.

I followed up with Vodacom and they NEVER sent anyone to install the Fibre.

The LTE wifi was not being used, yet I have been billed for almost 2years with a bill of almost R10 000 and now you have handed me over to debt collectors!

I want this removed from my credit profile immediately!!!!!!! It is negatively impacting my credit and I am in the process of purchasing a vehicle.

You are impacting my day to day by being harassed with debt collectors for something which was never in use.

Absolutely astounding how you ******* customers like this. I have been vodacom customer for many many years now.

Reps selling month to month contracts as a *****ulent **** to merely get a deal.

I was dealing with a Marco and Tracy who operated from the number ***.

You have not once answered ANY email I sent since 2021 to date and I want this resolved!!!!!