VODACOM FIBRE TURN AROUND TIMES PATHETIC

Item: Vodacom
Rating: 1
Author: ntombi M

TERRIBLE SERVICE FROM VODACOM FIBRE department, I HAVE SINCE NOT HARD FIBRE SINCE TUESDAY , 48 hours has passed and nobody is coming back to me as to when to expect the issue to be resolve, This is totally frustrating VODACOM SHOULD Really change their strategy on customer service this is Pathetic

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Replies (1)

Vodacom's replyOfficial

25 Apr 2025, 14:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Apr 2025, 14:10

Official