VODACOM fibre treated me badly

Vodacom fibre never contacted me about the arears that were accumulating due to a missed payment, the payment was missed because they changed account numbers and didnt communicate and i struggled for a month to get the new accounts and continued paying without ever skipping

Suddenly now that i am at the end of my contract they suspended my account in the middle of the month without contacting me still. the next thing i know after the disconnection, i have lawyers TEXTING me to demand money. when i called vodacom i found a lady who was rude, saying its my fault that they never communicated anything with me and that i should just pay the arrears immediately, even though the statement i got from the lawyers stated half the amount for now, which i paid before making the call.

i am hurt and stuck with no connection and i am expected to suddenly pay 2X the monthly instalment immediately without warning. Vodacom please treat your customers better.