PB
Peter B

1 reviews | Active since Jan 2022

02 Feb 2022, 11:05

VODACOM fibre - totally useless

Yet again and within only 2 weeks, Vodacom disconnects my fibre line AND admits it's their mistake - but will take 48 hours to reconnect.

Less than 2 weeks ago same thing, my fibre line down for 10 days - they admitted terminating it by mistake.

0
Replies (2)
Vodacom
Vodacom's reply02 Feb 2022, 11:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
PB
Peter B's update03 Feb 2022, 07:41
Reviewer Update
Stop lying Vodacom. No one has evere contacted me. And my fibre is still down.