1 reviews | Active since Jun 2014
Vodacom fibre to home. Terrible service
<p>We have installed Vodacom fibre to home at our house and after signing up for the 20mb/second line, battled with Vodacom ever since. Our speeds ranges between 0,5mb to max 15mb but at an average of 5mb. Vodacom has been contacted on numerous times but they keep making promises to have it sorted out. I got tired of contacting a Mr Adriaan Klopper to cancel this contract, remive the hardware from my house and restore my property to the way it was. Until now, (two months later) I am still battling to get them out here. Absolutely shocking service. After canceling my cellphone contract and moving to Cell C, I can see that this service provider clearly misuses their customers, unlike the good service I have received from Cell C. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has addressed this issue. Adriaan Klopper sent people out who remedied the problem and we are good to go.
Vodacom has addressed this issue. Adriaan Klopper sent people out who remedied the problem and we are good to go.
