VODACOM Fibre + Their Service Remind One of A Circus - A Joke

Picture this, you walk into a Steakhouse, they tell you that they ONLY have T-Bone steak. You would have preferred a sirloin, but, you'll take the T-Bone.

You order the T-Bone, rare. 30 minutes later, you receive a chicken thigh. You tell your waitor/waitress that you ordered the only thing that they had, a T-Bone steak. Your waitor/waitress agrees that this is indeed not a T-Bone steak and assures you that they'll speak to the chef/kitchen staff. This happens once more.

45 minutes later you call for your waitor/waitress! They hurry over and ask you what's the problem. But, this time, they give you a surprised look and question if you're sure that you ordered a T-Bone steak and not a chicken thigh!

Now... Remember, when you walked in, THEY told you that they only had T-BONE STEAK. Not chicken, not sushi, not a Hadida's toe nails. T.B.O.N.E. S.T.E.A.K.

They call the chef over. The chef, in a condescending tone, almost as if trying his utmost best to sever your last remaining nerve - asks you... "Are you SURE you ordered the T-Bone steak!? We wouldn't give you a chicken thigh if you ordered a T-Bone steak!"

The kicker, you're still expected to pay for the T-Bone steak! The same T-Bone steak that they promised you, didn't give to you, questioned if you were mistaken for asking for a T-Bone steak and insinuated that you infact were the mistaken one!!!

As ridiculous as the above story sounds, that is EXACTLY what we have been dealing with with Voda*****!!

We are now in July. Since the beginning of this year, we have been having ENDLESS issues with our fibre line. We have logged calls, sent speed tests, their technician has come out - he SAW WHAT WE WERE DEALING WITH, he sent speed tests... Nothing.

Problem persisted. We logged more calls, more speed tests, more emails, technician.

Wash-Rinse-Repeat.

July...

ANOTHER EMAIL. ANOTHER REQUEST FROM VODACOM FOR ANOTHER SPEED TEST!

Do you think that we get enjoyment out of this exchange!? Is it not safe to surmise that we have an issue given that we've been singing the same song and dance for half of the year!?

I wish I could share the screenshots of this nonsense and these conversations.

What will it take for you to stop undermining and taking us for granted?