Vodacom Fibre - The Worst Service Ever

I gave one month's notice of cancellation of my Vodacom Fibre service on 30 September 2025; i.e. for the service to terminate on 31 October. The service for the month of October was debited to my account on 01 October 2025. The service was terminated on 08 October despite paying for the month. I called the technical department and account query department, both of whom could not, or would not reinstate my service. This is the worst service received in my entire life. I now cannot work, and no-one is getting back to me as to how to solve a problem entirely of Vodacom's making.