ZM
Zanele M
1 reviews | Active since Oct 2014
20 Jul 2023, 15:16
Vodacom fibre the worst service ever!
My wifi has been down since 14 July 2023. I have been calling Vodacom for the past 7 days, this has not been resolved and they refuse to cancel my line. They offered a promo to retain me but I do not want to be a customer anymore. SR***. I work from home this is ridiculous.
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Vodacom's replyOfficial
21 Jul 2023, 07:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team