Vodacom Fibre - The worst fibre provider by far

My Vodacom Fibre connection has now been offline for almost day and no communication or assistance from Vodacom Fibre. When I called yesterday to log a call I did not even get a SR number.

This is the worst ISP in the country if not the world!!! What am I paying for? Constant disruptions ? And to get hold of you senior management is impossible. They hide behind receptionist and call centre agents.