DF
Deron F
1 reviews | Active since Oct 2020
02 Dec 2020, 16:28
Vodacom Fibre - The worst company to deal with
I have never in my life experienced service as bad as Vodacom Fibre. I'm not even a customer and you're managing to ruin my internet experience. I've spoken to 6 different people today and been promised to be called back and given the run around over and over, yet still nothing. I've been told to contact your legal department which cannot even be contacted by your internal staff. Clearly you need a wake up
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
02 Dec 2020, 17:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 17:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DF
Deron F's updateReviewer Update
03 Dec 2020, 07:10Well its day number 3 now and I'm still waiting for someone from Vodacom to contact me. So I'm not holding my breath on your response
DF
Deron F's update03 Dec 2020, 07:10
Reviewer Update
Well its day number 3 now and I'm still waiting for someone from Vodacom to contact me. So I'm not holding my breath on your response
