PK
Pieter K
1 reviews | Active since Mar 2015
15 Jul 2021, 08:45
Vodacom fibre -- the worst
I have a Vodacom fibre contract. Vodacom fibre internet is off several times per week and the duration is normally several hours. I am at Hartenbos. Vodacom should change the contract to read as follows : " guaranteed to be off several times per week"
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Vodacom's replyOfficial
15 Jul 2021, 10:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jul 2021, 10:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team