Vodacom Fibre - Terrible service on signup

I've had such a terrible experience signing up for Fibre from Vodacom. It's been a constant back and forth for over a week trying to get feedback on the order status. I was eventually advised by the store sales agent that the hold up is from Vodacom's side as he submitted the sales order. A dragged out, inefficient sign up process is definitely not the way to acquire new customers. You can do better Vodacom.