Vodacom Fibre - Terrible service

I app**** for fibre on Saturday 17/04/2021 and till today I have received nothing but blame on other departments. Openserve came out on Tuesday 20/04/2021 to Install the fibre line and router. I was told that with in an hour my connection will be activated. It's now 7 days later and still no connection. Vodacom blames openserv and openserv says their part is done. I need this done asap because everytime I call vodacom they ask me to switch my router off and on. Then they tell me in 24 hours it will be activated. This is going on far too long. How difficult can it be to connect fibre to a paying client? Tuesday is a public holiday so if nobody come out by tomorrow (Monday 26/04/2021) then I'm left with no choice but to cancel with vodacom. My work is being delayed and negatively impacted as I have to go to neighbour's houses to get connectivity just to get work done.

Immediate assistance is required