VODACOM FIBRE TERRIBLE SERVICE!

My LTE network needs to be upgraded. I contacted Pepe who works in Royal cradle area as a contact i found via whatsapl group. I made it very clear to him that im not on fibre ,but wanna renew my Vodacom lte contract.. He said he could help me. I received a quotation via email,and to my astonishment, it was a fibre contract!!! I immediately send him a whatsapp and explained my frustration to him.. He said he will cancel this contract asap . This was done on Monday 23Sept.. I cancelled also via email to vodacom customer care.. Yesterday,25Sept i received a call informing me that the fibre guys will be at my house @08h00 to install! I told the consultant who called that this was cancelled. He then said he will call me in next 2min and put his Supervisor on speaker phone to discuss this matter..HE NEVER CALLED BACK!! I then called vodacom fibre, spoke to Denise and AGAIN EXPLAINED TO THE 4TH PERSON TO CANCEL!! She did not see any cancelation on record,but proceeded with cancelation..gave me a ref number Ref vodacom fibre cancellation SR*** Denise. Today at 08h00 the fibre installation guys was at my house to install this cancelled order!! LET IT BE KNOWN,FOR THE PAST 18YEARS AS A VODACOM CONTRACT HOLDER,NEVER WAS ANY OF MY CONTRACTS A SMOOTH TRANSITION.. I SOFAR CANCELLED ALL MY PHONE CONTRACTS WITH THEM..THE ONLY REASON IM STILL WITH THEM WAS A LTE DEAL THAT WAS OFFERED AT A DISCOUNTED DEAL AS A SORRY FROM THEM.. This was the deal that i wanted to upgrade and asking for a better price.. I obviously did not get it,but i still am waiting for my router. The number on that contract is ***.. All i can say,is Vodacom customer service is TERRIBLE!! I HAVE NO WORDS FOR THEM!! Imagine...these Fibre install guys obviously did not believe me,and they resorted parking at my house,dont know why..