VODACOM FIBRE - Terrible Service

Vodacom has a very terrible service, I have been having a lot of issues with their service until I decided to cancel. Service is horrible especially when you cancel their services. Firstly I logged the ticket (SR***) to cancel my services with vodacom fiber from the beginning of November, then on the 22 November I received an email informing me that they have received my cancellation request. The request is loaded for the 30-11-2021. So I started making arrangements with another service provider for fibre from the 01st December only to find that they are also using metro fibre so when they checked my services were still connected and they asked me to confirm with vodacom if they have de-activated my services, I called vodacom and they told me that my services will be terminated from end of December because I have to give them 30 days calendar notice. But on the 02nd of December my connection was terminated and I no longer had internet services I then called them again and the guy troubleshoot and told me that he will get the engineer to assist ***-374343. I called later again same story and the next day I called then someone else told me that he is sorry but my services were actually cancelled before the time as he said and he said I can log a ticket for downtime because I was already billed, debit order went through ***-377557. I then called Afrihost to start the activation for my services but they told me that they can't because my services are still connected with metro fibre from my previous service provider. I then had to give them my reference number of cancellation for Vodacom services so that they can contact them, but no luck instead the Lady told me that my services were cancelled with metro fibre and sometimes it takes long for them to cancel my services. I told her I need to talk to her manager because I am tired of calling vodacom without getting the solution to my problem either they re-connect me until end of December or cancel with metrofibre as I cant afford to not have internet for this long and I was told that he will call me back but no luck till today. Today the 04th of December I called Vodacom again as I have called them several times the past few days to request them to please cancel my services with metro fibre and this was not done and I was told it was done. I called them again to find out when are they cancelling my services but they told me that they will call metro fibre and get back to me but since someone told me the same thing during the week and no one got back to me. I didn't want to wait, she gave me metro fibre details said she will call them and get back to me but I decided to call them myself and I was told that my services were only cancelled with them yesterday by VODACOM and my services will only be terminated on the 01st of January. This really made me mad and annoyed because I cancelled my services with vodacom a long time ago but they decided to terminate my services with metrofibre yesterday to spite me because I cancelled my services with them. Metrofibre said they can only cancel if vodacom tells them to clear the line immediately, I then called vodacom again, The lady I called today Ayanda who refused to give me her surname or a ticket number told me that she will call metro fibre on monday then call me back....I will call back again on monday and everyday until vodacom cancel my services. I cannot wait the whole month without internet services. To top it up I received a letter from vodacom that requires my approval for the contract which I think its late. I cannot recommend vodacom fibre services to anyone