GS
Geraldine S
1 reviews | Active since Jul 2014
01 Sept 2020, 09:24
Vodacom Fibre terrible service
My Vodacom Fibre has been out since 27/8, i have logged a reference and have had no feedback despite phoning to follow up i cannot get an answer. I unfortunately still have to work form home which I have been unable to do.
I am really disappointed with the service form them after being a customer for many years
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Sept 2020, 11:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 11:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
GS
Geraldine S's updateReviewer Update
02 Sept 2020, 10:17Good Day
Have still not had any feedback. The call centre operators do not even return calls.
Have still not had any feedback. The call centre operators do not even return calls.
GS
Geraldine S's update02 Sept 2020, 10:17
Reviewer Update
Good Day
Have still not had any feedback. The call centre operators do not even return calls.
Have still not had any feedback. The call centre operators do not even return calls.