1 reviews | Active since Oct 2015
Vodacom Fibre Terrible Connectivity
Vodacom continues to deliver poor connectivity. Service continually drops since installation in March. Cannot conduct a Skype call without connection being lost. Cannot complete a booking without service being lost. Agents at the call centre are clueless and ask you to do re-boots all the time. Replaced a router and no configuration settings done by back office. Router not listed on system after agent spent 3 hours at my home office. Vodacom already accepted liability by paying a refund due to poor connection for months in June. Want to know my rights for compensation due to loss of business. Vodacom refuse to cancel contract and insist that I pay out the balance of a 2 year contract when they are not delivering on their contract. I want my money back, I want to be compensated for loss of business and frustration, I want to be rid of this terrible service provider.
I want a timeline for your feedback. You always say "in due course" which actually means that you can call in 1 day, 1 week or 1 month. It's been 5 days since your poor response which is obviously some automated spam that you put out to everyone.
I want another refund since your service is always dropping and I continually have to connect on my mobiles hotspot just to complete a Skype call.
You already paid me back for a few months because of my previous ongoing issues. I encourage everyone to demand a refund, you will get money back. You are welcome to contact me for details of how I got 3 or 4 months subs paid back to me.
I want my contract cancelled without having to pay out the balance of the contract which is the threat you keep making to me.
#*** is my refund
#Vodacomisuseless
#Vodacon
Yes, i said and meant VodaCON because your service and promises are a massive con.
I want a timeline for your feedback. You always say "in due course" which actually means that you can call in 1 day, 1 week or 1 month. It's been 5 days since your poor response which is obviously some automated spam that you put out to everyone.
I want another refund since your service is always dropping and I continually have to connect on my mobiles hotspot just to complete a Skype call.
You already paid me back for a few months because of my previous ongoing issues. I encourage everyone to demand a refund, you will get money back. You are welcome to contact me for details of how I got 3 or 4 months subs paid back to me.
I want my contract cancelled without having to pay out the balance of the contract which is the threat you keep making to me.
#*** is my refund
#Vodacomisuseless
#Vodacon
Yes, i said and meant VodaCON because your service and promises are a massive con.