BH
Brandon H

1 reviews | Active since Mar 2019

05 Mar 2019, 09:53

Vodacom Fibre Terrible

fibre been down for more than a week and been calling customer service and all they can say is the team is working on it ? Terrible service , terrible fibre

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2019, 10:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply05 Mar 2019, 12:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact *** [free from Vodacom numbers].
Regards
Consumer Website Team