Vodacom fibre team is terrible stay away...

Item: Vodacom
Rating: 1
Author: Daniel K

I have vodacom fibre and pay normally in advance and now my account is in arrears by 1 month and suspend my line without sending an email or sms to notify me. They are expensive and the way they did it is terrible. I cant wait for the contract to end.... they catch u in the contract, block u to do changes on router so why pay so much

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Replies (1)

Vodacom's replyOfficial

10 Aug 2022, 08:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Aug 2022, 08:12

Official