Vodacom Fibre support with Openserve - NOT ACCEPTABLE.
Like many of the other people here complaining about Vodacom Fibre support helpdesk.
Service is completely unacceptable. Been on phone with them for over an hour again this morning. NO HELP whatsoever. ZERO! And further - if your fibre is down for 50hrs, then surely why should i pay for those 50hrs?
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Vodacom's replyOfficial
07 Sept 2022, 12:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Sept 2022, 12:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team