LT
Lesego T
1 reviews | Active since Apr 2019
14 May 2022, 09:03
Vodacom Fibre support is very bad
Vodacom fibre support is beyond terrible.You log a call and it will be on pending status for 3 to 4 days.They dont even check on customers.You will call them 100 times and still get no help.They will tell you how they dont have technicians,had the worst customer experience on Vodacom: Service request SR***
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Vodacom's replyOfficial
15 May 2022, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2022, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team