RP
Rico P
1 reviews | Active since Nov 2022
13 Nov 2022, 20:53
Vodacom Fibre support is terrible
Have a fibre line with them. My fibre has been down for the the third night now. I have phoned them many times but no1 get back to me. I have never been without fibre for more than two days with any other service provider. I will never use Vodacom fibre again. I am spending so much money on data now. And they expect you to pay for a full months service.
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Vodacom's replyOfficial
14 Nov 2022, 08:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2022, 08:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team