Vodacom fibre support is a ghost call centre

Vodacom fibre support is a non-existent bunch of hopeless non technical poorly trained people. They have no idea what you're talking about, they constantly ask you to hold on and listen to very irritating music while they speak to their supevisor who is just as technically challenged as they are. At the end they give you a SR number and that is the end of it. What follows afterwards is a bunch of SMS's with absolute no solution my problem. I had enough of it and called again to cancel my contract, so the circus started all over again without getting anywhere near a solution to my problem. I'm finally giving up and going the legal route to terminate a contract that Vodacom is in breach of. I've come to realise that common sense is not so common.