FP
Friedrich P
1 reviews | Active since Dec 2020
24 Aug 2022, 10:15
Vodacom Fibre support - Extremely bad service
Very bad service. I've been without Fibre Internet since the 12th of August. Every time I ask for feedback I'm told to wait 48 hours and they are waiting for the field support team for an ETA when they will be onsite
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Vodacom's replyOfficial
24 Aug 2022, 11:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Aug 2022, 11:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team