JG
Jazzi G
1 reviews | Active since May 2019
15 May 2019, 16:14
Vodacom Fibre Support
Vodacom fibre support is useless! So is sales! Wanted to move fibre from one ISP to vodacom. Sales were on the ball to sell but now cannot execute. I have been a loyal costumer for 20 years and this is disgusting! I still do not have connection after speaking to support and sales for 3 days. I dont recommend anyone using this service!
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Vodacom's replyOfficial
15 May 2019, 18:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2019, 18:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 May 2019, 10:09 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply21 May 2019, 10:09
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team