IW
Ingrid W
1 reviews | Active since Feb 2020
04 Jan 2026, 11:52
Vodacom Fibre support
Vodacom Fibre’s support is horridly bad. I have logged a call 4 days ago. On average it takes 30 minutes to speak to a consultant following up which I have done twice daily. The only response I could get was that the query was logged with Openserve and that they can do nothing. Openserve never answers there calls.
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Vodacom's replyOfficial
04 Jan 2026, 12:04 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2026, 12:04
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team