JM
Johanna M

1 reviews | Active since Jan 2020

27 Aug 2024, 19:46

VODACOM FIBRE SUCKS THEY DONT CARE

I am disgusted by the service I am getting from Vodacom. The speed is too low, I was on 50mbps and upgraded my speed to 100mbps still no imprbovement of my speed. I am on the verge of loosing my Job, I work from home I need internet its been 3 weeks of calling no results. Why am I paying for the speed that I am not receiving Ref No SR*** SR*** I cant cancel my contract cause I don't have money to pay for the remainder of the contract. IF YOU CANT PROVIDE THE SERVICE RELEASE ME FROM THE CONTRACT

0
Replies (1)
Vodacom
Vodacom's reply28 Aug 2024, 08:19
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team