ME
Miles E
1 reviews | Active since Mar 2016
09 Nov 2021, 18:38
Vodacom Fibre sucks big time.
So I have written a review earlier this year about Vodacom’s lack of customer service on delivering my Fibre hardware…this was eventually delivered but man …what a ******* , I have never gotten what I paid for 20/20 business fibre sucks …might as well get ADSL again that’s how bad the service is. 80% of the time I don’t get my 20/20 bandwidth. This is ************ and ********* I even have a speed test log to prove it. You always take my money on time without blinking while your service is clearly down to zero.
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Replies (2)
Vodacom's replyOfficial
10 Nov 2021, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Nov 2021, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
ME
Miles E's updateReviewer Update
10 Nov 2021, 15:19Wow Vodacom…I checked my messages to find the following :
Dear Vodacom Customer. Your service ticket with reference number EC-170P-32NMK3 has been closed. Thank you Vodacom.
Are you guys freaking serious ?
No recourse , no reason why your service is so ****py and when it will be remedied …just like that you close my ticket without even talking to me …you clearly don’t need my business .
I
Dear Vodacom Customer. Your service ticket with reference number EC-170P-32NMK3 has been closed. Thank you Vodacom.
Are you guys freaking serious ?
No recourse , no reason why your service is so ****py and when it will be remedied …just like that you close my ticket without even talking to me …you clearly don’t need my business .
I
ME
Miles E's update10 Nov 2021, 15:19
Reviewer Update
Wow Vodacom…I checked my messages to find the following :
Dear Vodacom Customer. Your service ticket with reference number EC-170P-32NMK3 has been closed. Thank you Vodacom.
Are you guys freaking serious ?
No recourse , no reason why your service is so ****py and when it will be remedied …just like that you close my ticket without even talking to me …you clearly don’t need my business .
I
Dear Vodacom Customer. Your service ticket with reference number EC-170P-32NMK3 has been closed. Thank you Vodacom.
Are you guys freaking serious ?
No recourse , no reason why your service is so ****py and when it will be remedied …just like that you close my ticket without even talking to me …you clearly don’t need my business .
I