RM
Ross M
1 reviews | Active since Mar 2012
10 Oct 2022, 07:46
Vodacom Fibre Sucks
1 Star is generous for this useless company. I want to cancel my fibre contract and after struggling for 2 weeks to get update on my cancellation, they close the SR ticket. Since when does customer service mean let me decide for the client what to do!!! Vodacom get your act together and cancel contract. SR***
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Vodacom's replyOfficial
10 Oct 2022, 07:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Oct 2022, 07:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team