MR
Mubeen R
1 reviews | Active since Feb 2015
12 Aug 2022, 07:31
VODACOM FIBRE SUCKS
Requested an upgrade of my fibre line over a month ago and nothing has been done yet. Im an existing client and don't have connectivity with my old or new line. How difficult is it to upgrade with VODACOM. Spending hours on the fibre support line and im being told 10 different things.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Aug 2022, 09:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Aug 2022, 09:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MR
Mubeen R's updateReviewer Update
13 Aug 2022, 13:02No one has made contact with me. Excellent service again!!!
MR
Mubeen R's update13 Aug 2022, 13:02
Reviewer Update
No one has made contact with me. Excellent service again!!!
MR
Mubeen R's updateReviewer Update
16 Aug 2022, 08:57Still no feedback?
MR
Mubeen R's update16 Aug 2022, 08:57
Reviewer Update
Still no feedback?